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Application

Applicant Requirements:
Use this web page to apply for employment, for a position of electrician or electrician’s helper/apprentice, or customer service representative (csr).  There will be a drop box for you to choose the position for which you are applying.

Job Description: Electrician (Currently not hiring for this position.) 

This position is for a residential service electrician. We’re looking for an individual with lots of residential experience and a passion for customer service and quality work. Work day begins at 7:30 am and ends from 4-6 pm. This is service work; we will be in homes and meeting with homeowners. So, good people skills is a must. Neat and professional appearance is also a must.

  • Benefits: Monthly Bonus, Health Insurance Assistance, Paid Holidays.
  • Must have Asheville City Card or Licensed by the N.C. Board of Examiners of Electrical Contractors.
  • Must be a high school graduate.
  • Must be physically able to do hard, physical work; able to fit into tight attics and even tighter crawl spaces. Applicants cannot have a fear of heights or enclosed spaces. This job may not be for you if you have allergies to pets, mold and dust.
  • Legally able to work in the United States.
  • Reliable transportation and valid driver’s license.
  • Required to pass a background investigation and drug testing.
  • Compensation is hourly.

Job Description: Helper/Apprentice (Currently not hiring for this position.) 

  • Job Description: Assist electrician and learn the trade. Work day begins at 7:30 am and ends from 4-6 pm. This is service work; we will be in homes and meeting with homeowners. So, good people skills is a must. Neat and professional appearance is also a must.
  • Benefits: Health Insurance Assistance, Paid Holidays.
  • Must be a high school graduate.
  • Must be physically able to do hard, physical work; able to fit into tight attics and even tighter crawl spaces. Applicants cannot have a fear of heights or enclosed spaces. This job may not be for you if you have allergies to pets, mold and dust.
  • Legally able to work in the United States.
  • Reliable transportation and valid driver’s license.
  • Required to pass a background investigation and drug testing.
  • Compensation is hourly.

Job Description: Customer Service Representative (CSR)

As a Power Plus Electrical Service  CSR, you will answer inbound calls, place outbound calls, and perform general administrative tasks and dispatching technicians. The nature of calls you’ll take and make will vary, but may include:

  • Appointment setting
  • Pre-sales
  • Surveys
  • Confirmation calls
  • Callbacks

Responsibilities

  • Manage multiple incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customers through open and interactive communication
  • Provide accurate, valid and complete information by using our methods/tools
  • Handle customer complaints, provide appropriate solutions, alternatives and follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies
  • Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Requirements

  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree
  • Customer orientation and ability to adapt/respond to different types of personalities
  • Excellent communication and presentation skills
  • Must live in the Asheville, NC area
  • Previous customer service experience is a plus
  • Knowledge of the electrical trade is helpful

Employment Application

  • Employment Position Desired

  • Education

  • Please give the name of the school. Did you graduate?
  • Employment History

    Describe your last 3 jobs, start with your current employer. Giving employer, the position held, start date and end date.
  • Reference 1

  • Reference 2

  • Reference 3

  • Additional Qualifications or Comments

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